Our policy is pretty much the same as every other hotel or retreat center in Costa Rica. We’re a small place and if you book with us, and we hold your room, or the entire villa for you, then there’s not much chance of a walk-in client being able to fill your space if you cancel. So please be 100% sure that you want to be here at Anamaya before sending us your deposit.
Please understand that if you don’t show up to take your room, that even though we keep your 50% deposit, we lose the other 50% that you would have paid when your space sits empty, so we share the loss equally with you. So this applies in all situations, whether it’s caused by your own fault, medical emergencies, or acts of God.
If you need to cancel your reservation more than 60 days before your scheduled arrival date, then we will refund half of the money you paid for deposit.
If you need to cancel your reservation 60 days or less before your scheduled arrival date, then you will lose your deposit.
If you’ve paid a deposit to Anamaya for attending a retreat, the same policy above applies. If you have paid your deposit directly to the reatreat teacher, you will need to check their refund policy.
If you need to leave your retreat or yoga teacher training early, you will not receive any refund on the remaing time of your scheduled stay.